Privacy Policy

BestOdds Casino PRIVACY POLICY

We are committed to maintaining the trust that you place in us when you share your personal data with us. This Privacy Policy explains how we collect, use, store, and protect your personal data.

Collection of Personal Data

When you register on our website or mobile application, create an account, or otherwise interact with our services, we may ask for certain information from you. This information may include:

  • Your name
  • Email address
  • Password (hashed)
  • Date of birth
  • Location
  • Payment details

We also collect and store technical data such as your login history, device type, operating system, browser type, and language settings.

Use of Personal Data

We use the personal data we collect from you for various purposes:

  1. Account creation: to create an account on our website or mobile application.
  2. Registration verification: to verify your identity when registering with us.
  3. Transaction processing: to process payments, manage deposits and withdrawals, and maintain records of transactions.
  4. Service personalization: to personalize the services we provide based on your preferences and interests.
  5. Marketing activities: to send promotional emails and marketing materials that are relevant to you.
  6. Compliance with regulations: to comply with applicable laws and regulations.

Storage of Personal Data

We store your personal data securely in accordance with industry standards, using encryption techniques to protect against unauthorized access. Our servers may be located in multiple jurisdictions, including the United Kingdom, but we will ensure that all storage facilities meet or exceed local regulations on data protection.

Sharing of Personal Data

Your personal data is shared within our company and with third-party service providers who assist us in delivering services to you:

  1. Payment processing: your payment information may be passed to third-party payment processors for verification purposes.
  2. Identity verification: we may share certain details with identity verification companies to ensure that users comply with regulations.

Accessing, Editing or Deleting Your Data

You have the right to access and edit your personal data at any time. You can also request deletion of your account by contacting our support team through our website or mobile application.

Data Retention Policy

We retain your personal data for as long as necessary:

  1. For active users: while you continue to interact with us.
  2. Inactive accounts: up to 30 days after last login, unless there are legitimate reasons for continued retention (e.g., regulatory requirements or pending disputes).

Data Protection and Security Measures

We take extensive measures to protect your personal data:

  1. Secure server locations: we use secure servers located in multiple jurisdictions.
  2. Firewalls and encryption: our servers have advanced firewalls and encryption techniques.
  3. Password protection: we ensure passwords are hashed securely.

Right to Object, Correction or Rectification

If you object to how your personal data is collected or shared, please inform us of the specific objection by contacting our support team through our website or mobile application.

In accordance with applicable laws and regulations, including GDPR (EU) 2016/679, we strive for accuracy in storing and processing your information. If there are errors, inaccuracies, omissions or inconsistencies regarding the personal data you provide to us, please contact our customer service directly so that corrections can be made accordingly.

Children Under Age of Majority

We do not knowingly collect data from minors under the age of majority (18 years). Our website and mobile application is intended for users above 18.